Torrid - Independence, Missouri 64057 - 1729 - Independence Center

I was disappointed with customer service. The store was busy and I waited in line for more than 10 minutes without being looked at. The sales Clerk was on the phone for some reason relating to the sale ahead of me. She never even looked at me or offered an apology. The register to the right of me kept going customer after customer without moving me over to get service. I had an armful of at least $200 worth of clothes. I finally had enough of being ignored and laid the clothes down and left. Unfortunately, I had a pair of legging under my armpit that I forgot about until I reached the mall exit. I felt so bad and didn't want to return to that location, that I drove right away to the Lee Summit Torrid to pay for them. I was attended to right away and they apologized to me for the lack of service from the other location. I will never shot the Torrid Mall location again.