Slater's 50/50 - Valencia, California 91355 - Westfield Valencia Town Center

Loved the food , loved the modern remodeled place and loved the people

My wife, son and mother in law brought me to this Valencia CA Slater 50/50 for fathers day. It started fine with everyone being very pleasant and seating us in a timely manner. This is where the experience became unpleasant. We ordered our 2 burgers chicken tenders/wings (not sure what they call them) and a salad. The restaurant was not overly crowded due to C19 restrictions and was clean. After placing our order our waitress came by appx 15min later she assured us the order was coming, offered refill and disappeared for another 15. She returned again with the same assurance that our food would arrive shortly asked if we needed anything and away she went. After about another 15 or so minutes we were very curious about how long it was taking. e had all been talking and really only on a couple occasions mentioned the extended amount of time it was taking, Due to C19 the place was far from crowded. I now was a little uncomfortable in the booth so I arose to walk and stretch, after a moment a young man asked how things were going. I explained the situation and he assured me he would get me some information. A few minutes later he came back and said that they were having trouble getting the burgers right. We were told our order had been the first ticket for quite awhile and they would keep at it. I was less than confident about receiving edible food at this point. It seems if a chef/cook can't make a burger in the elapsed time and the Manager who certainly should have personally addressed the issue with the patrons and most certainly at least our order after the issues. Needless to say they were not staffed and prepared to service their customers and in a City where we are in need of and finally getting some diversity in our eating choices this is especially alarming. We left without eating