Shoe Dept. - Leominster, Massachusetts 01453 - The Mall at Whitney Field

The only reason I'm even giving this 2 stars is because they have some nice shoes. As for the customer service it's absolutely disgusting. Everytime I go in there including today there's nothing but a bunch of drama filled girls "working" making inappropriate jokes and making fun of customers. I was in there today with my grandson and witnessed a group of girls making fun of a poor girl just trying to shop with her little family. She didn't end up buying anything either poor thing she ended up just walking out. They need to hire people who act like mature adults not a bunch of girls who can't get out of a high school mindset because they're so miserable they have to try and make everyone else feel as low as them too. Also they were shouting profanities and I had my 7 year old grandson in there with me as well. I will not be going back and I know many people who refuse to go in there for the same reasons. They don't even work they hide in the corners pretending to put the same shoes on the shelves for the longest times or they just have friends come in and visit them and do everything possible to avoid any actual customers.