Puppies 'N Love - Phoenix, Arizona 85032 - Paradise Valley Mall

PLEASE PLEASE PLEASE LISTEN TO THE NEGATIVE REVIEWS. I found myself using the excuse “you can’t please everyone.” Unfortunately, everything within the negative reviews ARE TRUE. If I could give 0 stars I would. Let me start off by saying that in no way shape or form is this a reliable place to buy dogs. ITS A JOKE OF A BUSINESSES. Unfortunately, I learned this the hard way. 99% of the postitive reviews are from people who go and look... but don't actually buy dogs deeming their reviews only opinions. However, I recently bought a Cavapoo from this location, and was pressured as soon as I walked through the door. My aunt and I came in twice on the day of the purchase. We never intended on buying a dog. As everyone knows, pet stores support puppy mills. However, we were pleasantly suprised to see signs across the entire store stating that they do not buy from puppy mills and that they inspect their breeders twice a year. ALL OF WHICH IS COMPLETELY FALSE. After our purchase, I found myself questioning the health of the puppy more and more. When I tried to find information about my so called “not puppy mill but a loving breeder” I was alarmed to find out that they have 60 something breeding dogs at their location in Missouri. Only God knows how two people could give that many dogs the love and care this pet store advocates. I call BULL. This is a puppy mill hidden from the eyes of the ignorant consumers of Puppies’n’Love... (I fell into their trap too). To make a long story short, we got a very sick puppy and when we contated this store Lonnie was the one that we talked to. She then spoke to the owners, who couldn't care any less than the salesman of the store. They were no help at all! I also know that this so called manager replies back to the reviews saying they gave the unhappy consumers options and that the consumer decided not to pursue any. That is because the options they give ARE GARBAGE. Once you walk out that door with your new beloved family member, you're just another sale in this evil corporations book. We were given the option to bring the dog back for a full refund (who wants to do that??? We've already bonded with our so called healthy puppy and to us , unlike the money grabbing corporation he came from he isn't a price tag but a family member.) Or we could give him back to them for 14 days while they “treat” him (WHY WOULD WE GIVE HIM BACK TO THE EVIL PEOPLE THAT ALLOWED HIM TO GO HOME SICK TO BEGIN WITH?? he obviously got sick in their care, and they aren’t competent enough to realize that.) Our last option was they would give us a few hundred dollars back to cover vet care. Our vet said that it could easily suprass 300, and will be a lengthy and expensive process to get our little boy better again. The vet, unlike the salesman of this store, was very concerned with our pup. So in my opinion, their options are garbage and they completely change once you walk out that door with your new puppy. Overall, theres a lot of bits and pieces I’ve left out of this review for times sake. However, the puppies here are very overpriced, very sick, and dont let the extra frills of a so called warrenty make you jump the gun and decide to give this place your business. Please go straight to a reputable breeder, or rescue for the sake of your sanity. This has been a living nightmare and if I hadn’t bonded with the dog we would’ve brought him back for a full refund to cut our losses with this joke of a business. Please, if youre thinking of buying a dog from this palce... remeber my review and DON’T SUPPORT EVIL MONEY GRUBBING CORPORATIONS LIKE THIS! After buying a sick dog that cost nearly $4000 , a few hundred isn't enough to pay for vet bills let alone the sleepless nights and constant worrying this new dog has given us. We WILL be filing a case against them, so please look forward to hearing from our lawyer.