Pollack Jewelers / Pandora - Sunrise, Florida FL 33323 - Sawgrass Mills

They sold me a defective ring and didn’t accept me returning it back and give me a refund. Scammers and very rude staff. I don’t know how the sawgrass mall allow this kind of people doing business at their mall. They called cop on us just for requests a refund and the SAME COPS told us is not the first time it happens.

absolutely untrue posting by valentina...a competitor....she is saying that she came and was treated badly twice...but still bought...if that was the case you wouldn't have come back a 2nd time...you were never treated anything but kindly and to resort to this is very sad

This is comical. We have never sold a citizen watch for $1100. Being that there is none that are that expensive, especially after we give a great discount. And I don’t even know why I am dignifiing this with response as my brother has never purchased a watch from me..I have given to him gifts. This is a crazy person who wrote this

Bought a very expensive Citizen Watch from Steven Pollack owner spent over $ 1100.00 for it. Since it was a dressier watch I thought it prudent to keep it in my safe deposit box. Went away on business for JP Morgan Chase for several weeks a few years back. When I got he I took it out to wear it for a foal affair and it didn't work. Called Steven the owner and my brother he cursed me out and hung up on me. Had to call Citizen for help spent 2 hours with them and they helped me. Steven is an owner and not a personable or helpful one at that I'm his brother I should know.

I left a poor review on this terrible place because the Pandora staff was so rude and lack professionalism and the owner has the audacity to say I am leaving a poor review because I am a competetor? No, actually I am a buyer who experienced very poor professionalism and this only continues to validate how awful my experience at this store was and it only further validates that instead of replacing bad staff with decent professional staff that will leave a good impression on buyers you instead resort to thinking someone leaving an honest review is a competitor and now THAT IS SAD. I don’t work in sales or jewelry I work in health care and I suggest as an owner you humble yourself because the direction of your mindset and business is sinking since I’m now only one who thinks your business is shitty. I’ll never go to Pollack and I’ll tell everyone the very same. :D