LaserAway - Dallas, Texas 75231 - The Shops at Park Lane

I wish I could leave zero stars. I purchased a groupon for tattoo removal. and was told when I went in for my "consult" that I would need at least 12 treatments and my groupon only covered three. I was very much pressured into buying more sessions and after negotiating like buying a vehicle back and forth let me call my manager we can't do that blah blah blah. They agreed to do the additional treatments for 1K. I asked if I could use the three sessions that I paid about $300 for on groupon first but was told if I didn't purchase that day I would not be able to get that deal again. Hesitantly I agreed and asked about refunds and was assured that if I was not satisfied I would be refunded my money. After four treatments I saw ZERO results and inquired about cancelling and refunding my money and was informed since I had used four sessions and my groupon only covered three the fourth session would be $749 and my refund would be $251. I explained I was told something different and also asked for a copy of the digital paperwork they had me sign and their refund policy explaining this. I have not received any such paperwork and was told on 9/2 they would issue my $251 and haven't received that yet either. I have asked for documentation multiple times and they have failed to provide any so I am filing a claim with the small claims court which is $37 and disputing the charge with care credit. They have provided no evidence to back up their refund policy and lied to me in order to up sale me services. So for the principal I will spend the money to fight them in court because they are selling worthless services and won't provide any documentation to back up what they are stating. My attorney says if they don't have the paperwork it's a pretty clear case. It's just ridiculous to have to go to this level to get people to be honest and do the right thing.. I wouldn't waste your time or money with this company. Total scam, lies and bullies. Am posting reviews everywhere I can so that others don't make the same mistake and have filed a grievance with groupon/living social as well. I see lots of comments about other people that were taken advantage of as well so maybe its a class action kind of situation. Some will disagree and that is ok. This was my experience and judging by reviews which I wish I had read before purchasing a lot of others have had the same issue. Such a scam of a company!