Kids Carousel - Riverside, California 92503 - Galleria at Tyler

Worst place to shop at!! If I could give it zero stars I would. The clothing in there is nice looking but very cheaply made. The owner Janet is overly pushy and tries to force you to buy things. I ended up ordering a dress from one of their catalogs (which was pretty expensive $240) and it had so many loose threads the material was cheap and was rough on my skin and smelled like fish, it didn’t even look like it did on the catalog the color was even wrong. The owner was very rude and wouldn’t give me a refund. She then tried to get me to order a different dress and said she was being nice by letting me order a different dress. I didn’t want to order a different dress. For all I knew it would’ve been as bad if not worse than the first one. At the end I finally got her to give me my money back. But the whole situation was so difficult and frustrating I don’t recommend anyone to go through what I went through.

I ordered a customized tutu and a onesie for my daughter's first birthday. I wanted a three layer tutu ( hot pink, pink, silver sparkling ) with glitter polka dots, the lady who makes them, her name is Janet, assured me that she understood what I wanted, plus my daughter was wearing a similar skirt, so I told her that's how I like it, she charged me $97.20 for that and a onesie with #1 and Minnie mouse. Two weeks later when I came to pick it up, I was shocked to see it. It was just a piece of cloth on the elastic rubber with horrible stitching. The glitter on #1 on the onesie was already coming out. Immediately, I knew I was ripped off, I paid a lot of money for a really bad job, and I wanted my money back. The girl told me they don't give refunds, I had to call the mall security to get money back, even the security said WOW ( in a bad way ) to what the finished product looked liked. Thank god I got my money back! Never ever go to that store, such a rip off and very rude, bad customer service!