Kid to Kid - Buford, Georgia 30519 - Mall Of Georgia Crossing

Worst experience in a retail store in a while! Kid to Kid Buford location use to be an amazing experience all around. Tonight was a MUCH different story. 1. Mandatory mask. I get it... even though I have health issues that my doctor recommends I don't wear a mask, I was approached by staff and asked to wear a mask. After she over explained herself and was very rude... I had ALREADY asked for a mask and didn't have an issue. My issue was the over explanation in a manner that was extremely rude... and continued to argue even after I agreed to wear it because I needed to shop. Had to ask her to go away! 2. Watched by staff entire time. I guess they thought my mother and I were thieves. NEVER ASKED IF WE NEEDED ASSISTANCE... just stalked us. We spend thousands per year in that store, and being stalked the entire time was unnecessary and completely uncalled for. 3. Staff walked up to my twins who are not even 2 yet to give them a balloon which is a CHOKING HAZARD (not to mention she wasn't even going to ask me if it was okay). It was a nice gesture, but when I asked her to please not give them that because it is a choking hazard... she proceeded to get an attitude, roll her eyes, and say okay... and then walked off. I was never rude when I asked her to please not give the balloons to them. 4. Went to register with A LOT of stuff for my twins. The cashier asked if I needed a bag. I understand that some people have their own bags or they just don't use bags, but it was quite apparent I needed multiple bags for all that we were buying. I feel like this was a common sense issue... and again, girl was not friendly. 5. The quality of clothing that they take in has went downhill real bad. The have also marked up their prices a bit. Well, there were a pair of boots I wanted to get, but a few of the sequins were missing. I asked the cashier if she would take off some more for the damages on the shoes. She replied NO... period no asking her manager. So, I said okay I do not want them then. Another staff member came up and said... Oh we can take 10% off. I still refused to buy them because of the rude NO I got from the cashier. That staff member proceeded to get an attitude and said it's not her fault she didn't know... talking about the cashier (keep in mind never said anything to cashier, just said I didn't want them). I replied to the staff member that she should have asked her manager instead of rudely saying no. Staff member proceeds to throw boots on other table behind register, stomp off, and muttering under her breath. NEEDLESS TO SAY... I WILL NEVER STEP FOOT IN THAT KID TO KID EVER AGAIN! Not sure I will even give another location my business. I WOULD HIGHLY RECOMMEND not shopping at this location. Also, got a response from the owner when I filled out the survey... and they also said to take my business elsewhere if I can't abide by their mandatory mask rule... WHICH WAS NEVER THE ISSUE TO BEGIN WITH!!! I said I would wear the mask! Still I get flack for that. VERY UNPROFESSIONAL.