Kay Jewelers - Salem, Oregon 97301 - Willamette Town Center

It took five count them five times to get the correct ring size.Finally got my ring the correct size.As in I was " helped" by a employee who could read.And had a education above the first grade.Asked and wrote on all documents. That I wanted my left over gold scrap back since it's mine.And the ring was being resized Four sizes. It was a new never worn ring.They claimed there was no left over gold.They " compressed it"....Funny I'm a finish jeweler for a living.So I know they are thiefs!!!! And my new ring is scratched and dented.As if some one threw it across a parking lot then drove over it.As s real professional in this industry for over 17 years. I warn everyone to stay away from this store.No reguard for the customers or their property and their reputation. I will gladly drive across town to the Salem center mall.I hope they can fix the mess that use to be a new ring.And be warned they are THIEFS!!!