kate spade new york - Burlington, Massachusetts MA 01803 - Burlington Mall

On 01/04/2019 between 3:20pm and 3:30pm, my sister and I entered the store and there were no other customers in there at the time. We browsed around and even passed by the sales associates but none of them greeted us or offered any assistance. We were essentially ignored the whole time we were in there. We were in the store for about 5 minutes and were still browsing around when suddenly when two white girls around the age of 12 entered the store. The sales associates made an effort to cheerfully greet them while ignore us. My sister and I are people of color. The manager of this store should know who the employees who were working at that time and train them on how to treat all customers. The manager should also know that when this happened, my sister and I glad-fully took our business elsewhere.