Karat Plus - Greenville, South Carolina SC 29607 - Haywood Mall

I don't even know where to begin on how horrible this company is. I took my wedding ring (>$3,000 value) there to be resized. So, first off, their sign says resizing same day, yet, it took them two days to do the resizing. Since I go there on my lunches to pick up my ring, I was in a rush and did not fully inspect the ring. Instead, I just put it on to verify that the size was accurate. Two days later, I went to adjust the ring, and felt a poke on my finger. As I took the ring off to look at it, I saw a break in the ring where one was not before they started working on it. Also, I looked at where they did the resizing, they did very crappy work and it looked like they just put extra gold and didn't incorporate it in with the rest of the ring. Based on the value of my ring and the horrible job they did the first time, I was not willing and did not take my ring back to them because I did not have any trust or confidence in their company/work. When I returned to show them the pictures and to discuss the workmanship and how much it cost me ($350) to repair the ring at a reputable company (Kay Jewlers), he said, what do you want me to do about it. I told them that not only did I now have to pay for the repairs, I also had to pay the $80 for the resizing. He said I should have brought it to them to repair, I explained why I didn't and he said, he wasn't going to do anything, which I said I would do a review and they said they didn't care. Remember, faster is not always better. Not only would I never recommend my family, I wouldn't even recommend an enemy go there. I hope this review saves you money and heartbreak for your jewelry.