H & R Block - San Antonio, Texas 78238 - 3898 - Ingram Park Mall

ATTENTION DO NOT USE THIS PLACE THEY HAVE ZERO IDEA WHAT THEY ARE DOING. WE OWE BIG FROM LAST YEAR AND OUR TAXES STILL ARENT DONE CORRECTLY. MY MOTHER IN LAW USED THE SAME PEOPLE AND ALSO HAD TOO HAVE HER STUFF AMENDED WANNA KNOW WHY??? They told us last year a new bill passed texas was exempt from obama care penalties. Our first refund was too be for 8k we rold them that couldnt be right and they assured us it was. Being "supposed tax professionals" we let it fly. Of course it was rejected because it was way WRONG. We got another tax "PROFESSIONAL " and he assured us this time would be correct and needless too say LONG STORY SHORT...out taxes have been AMMENDED FOUR F****** TIMES we owe a ton of money and now added interest and we can not seem to get anyone competent on the phone. We have made trip after trip and spent endless amounts of time on the phone and our tax NIGHTMARE from LAST YEAR still hasnt been settled. They have done NOTHING but give us the run around. These people give zero shits about their jobs or your finances. The excuse they used was we never sighned a (peace of mind waver) which was NEVER EVEN PRESENTED by the representative. RUN... RUNN FAR AND RUN FAST. Go any where but here