Gold Valley - Baltimore, Maryland 21244 - Security Square Mall

We have been dealing with Gold Valley for 2 decades and never experienced an issue regarding integrity. That is no longer the situation. For years people have been saying, "they're crooks." They sold us14k gold for 24k gold and refused to refund the money; instead the owner would only agree to an exchange. How do you have enough nerve to sell someone false merchandise and demand the end result? REPORTED to the BETTER BUSINESS BUREAU, period!

6901 Security Blvd/Gold Valley. Cant recommend this place for jewelry. Crappy products. Easy credit rip off. Bought a chain for $1300 and its busted apart a month later. Returned it for repair and got back 4 inches less in chain. They callously told me that I didn't bring all the pieces back so they cut they chain to make it look good. Lol. Can I get a call before you alter my merchandise? Horrible customer service and sub par jewelry. Each associate has a I'm ripping you off face. They are not willing to resolve situations they created by having crappy products. Stay clear from. You are better of going somewhere else. Aeli is the worst guy there, fat butt trash-talker. I need no your gas gift vouchers from the credit card. Keep it.

Please stop calling my wife names; If we come to the store proving our rightness we will come with all our friends & relatives who spent cash in your store all these years. Yes we keep every cash withdrawal slip along with proof of purchase. Do you have your deposit slips of all those days? That cash you got from me? Thank you. #BBB #IRS Always pushing to bring them cash

BEWARE*BEWARE*BEWARE*BEWARE*BEWARE* DO NOT BUY CHEAP JEWELRY OR GOLD NAMEPLATES FROM GOLD VALLEY !!!!! THERE GOLD NAMES ARE NOT 10 KARAT GOLD THEY ARE ONLY 8 KARAT CHEAP GOLD BUT CHARGE YOU FOR 10 KARATS!!!! NO 10K STEMP ON PLATES!!! ELECTRONICALLY X-RAYS CHECKED by GOLD RUSH!!! THE OWNER (JEWELER) THERE DONT SUPPORT THE COMMUNITY THAT BUY AND SPEND ALL THEIR MONEY WITH HIM OR GIVE BACK TO THE COMMUNITY WHICH ARE MAJORITY BLACK CONSUMERS THAT SPEND THEIR MONEY TO KEEP HIM IN BUSINESS!!!! THEY JUST TAKE YOUR MONEY AND OVER CHARGE YOU FOR CHEAP LOW 8 KARAT JEWELRY WITHOUT DISCLOSING THE TRUTH ABOUT THE JEWELRY!!!! THE GOLD NAMEPLATES ARE ONLY WORTH $20 DOLLARS WORTH OF GOLD BUT THE OWNER (JEWELER) RIPS YOU OFF CHARGING ALMOST $200 DOLLARS MAKING A %1000 PROFIT PLUS MORE SCAMMING THE CONSUMER. IF YOU DECIDE TO PURCHASE ANY JEWELRY FROM GOLD VALLEY MAKE SURE YOU HAVE THE OWNER (JEWELER) OR WORKERS PUT IN WRITING ON THE RECEIPT THAT HE IS SELLING YOU REAL 10 KARAT, 14KARAT, 24KARAT «GUARANTEED» WHICH HE OR WORKERS STATES JEWELRY IS AT TRUE VALUE. DONT BE THE NEXT VICTIM TO GET SCAMMED/RIPPED OFF!!!!!! THE OWNER ( JEWELER) IS A CROOK OUT TO CAPITALIZE OFF UNINFORMED PATRONS /CONSUMERS WHO KEEP HIM AND HIS WORKERS IN BUSINESS OFF HIS CROOKED PRACTICES!!!! HE HAS BEEN REPORTED TO COMM FOR THIS. BEWARE**BEWARE**BEWARE**BEWARE**BEWARE**BEWARE**BEWARE**

Although I called a day ahead, I was most disappointed in the reception my husband and I received when we arrived. The jewelry sales associate was offensive and discouraging to the point where we ended up leaving and getting no repairs done. We were treated most dismissively and quoted exorbitant prices for simple repair work. He kept finding excuses "to not be able to fix the rings". I wasted 2 hours and gas to go there only to leave most unhappy. Would never go there again nor recommend them to anyone who is "white". Sorry to play the card but it's the unfortunate truth. Used to be a good place to buy and fix jewelry, not so much anymore.