Gold Elements - The Woodlands, Texas 77380 - The Woodlands Mall

These folks are ridiculously aggressive. No doubt the products are high quality, but also extremely over priced. Beware of the charming sales pitch in the mall because sharks are waiting in the salon. It’s not how business is normally conducted outside a used car dealership!!!!

My 80 yo mother (with dementia &other health issues) was bullied into buying almost $3K worth of product, even after she told them she was not thinking straight because she had just come from a Dr. Appt. Thier Mngr referred me to their Customer Service who have not responded to many emails and phone calls. We have hired a law firm to help stop them from taking advantage of other vulnerable people in the future.

Im a costumer in the store for years. Yes, i agree that they try really hatd to stop costumers so they can try their products but after i finally try those products i fell in love and i am coming once a month for a facial.

These people are pushy and dont take no for an answer. I bought product but when i saw that it was not the product that i agreed to purchase I called the person that sold it to me. I was told that they dont take returns at the store and gave me a bogus customer service number to call. I called and it was private voicemail, I never got a call back and cannot get anyone on the line to answer. I have not used or opened any of the product that was purchased as the product that they did put on my face and neck gave me a horrible itchy red bumpy rash. Im trying one more time to get a full refund and if this doesn't work ill escalate the issue.

These people ambush you in the mall and start putting unwanted products on your eyes. Then drag you in sit you down, Surround you and give you a hard sell. Next day my eyes are burning and stuck together. Shame on the Woodlands Mall for allowing this. This is a significant health issue.