Furniture City - Modesto, California 95356 - Vintage Faire Mall

I looked up this store online and drive from Hercules to Modesto which was a 2-hour drive. I was impressed with what I saw, and I paid for two-bedroom sets which they said will take up to 2-5 weeks before delivery. I was disappointed when I called about the delivery since it is taking up to 10 weeks and they were so rude to tell me that I can't cancel the order. They also brought broken item and tried to convince me to accept the defected item.

Hello, I want to report an issue about my purchase. I bought a sofa 4 days and suddenly I got phone called from store after 2 days. They said the item which is I purchased it is reserved for anyone. I was suprised because I couldn’t understand that situation. Why you can’t tell me that when I was sale desk to pay for it .Really,are you doing your job ? Anyway, that is not my problem to reserved furniture you sold.

Guys Please stay the hell away from this store, absolutely the most unprofessional, pushy, will not allow you even to think about what you are buying, as soon you pay and sign the paperwork that's where the costumer service will end, their sales manager Jamal absolutely the most low class person i have ever seen in my whole life , please do your research before even going to this place, there is zero return policy so triple think about what you

I wasn’t planning on buying furniture when I came into furniture city but I was looking around a lot and the salesman Rami was really helping me find what I was looking for. I definitely plan on coming back to buy something because the furniture is so nice and he was a great help to me bc I was able to find furniture to my liking.

Henry was super helpful. He didn’t pressure us into buying anything and gave us time and space to discuss our purchase. He gave the best deal on a bed, mirror, dresser, and mattress and had a great customer service.