Forever 21 - Scottsdale, Arizona 85251 - Scottsdale Fashion Square

If I could give Ryan zero I would because 1star is far more than he deserved.. I am disabled and I have Lupus as well as pulmonary fibrosis.. my mom and I have a credit card with forever21 and unfortunately the one by my house closed down. Today is the first time in along time that I have actually been out so my family and I went to Scottsdale Fashion Square and let me just say I had the worst experience there with the workers and manager (Ryan) at forever 21 . So b4 I went to the store I called the mall to ask what the policy is on masks in the stores . It’s said that you are required to wear a mask unless you have a medical condition or are six years and under. When we walked into the store it said the same thing that the gentleman said on the phone, mask is required unless you have a medical condition.So we went into the store and I was approached by two girls who said I needed to keep my mask on ...I did have it hanging from my ear because I put it on but when I have a hard time breathing I take it off for a minute and then I put it back on , mind you I am on oxygen as well so anyways, I told them I am not required to wear one bcuz of my condition so she proceeded to say I need to keep it on even if I have a medical condition she did not care whatsoever, so my mom went up to speak to the manager and this rude guy I guess the manager (Ryan) automatically tells her we called security and you guys are being escorted out without even my mom saying one word to him they kind of got into it because my mom asked so if I bring my three-year-old grandchild into the mall you’re going to make that child wear a mask or if a person is on oxygen (which I am ) you’re going to make them wear a mask and he said yes so we were walking out and he said “don’t come back”mind you this was in front of everyone. I was embarrassed and I can’t wait to call corporate...security agreed with us and gave me his name and corporate number because he rufused to give me his information ..... the only reason I go there is bcuz I have a credit card there for my daughters they love their clothes .... o well will b canceling my card and I’ll never spend another dime there .....