Cellphonia - Aurora, Illinois 60504 - Fox Valley Mall

Don't ever go here. I gave my 11 month old Samsung S6 Edge in Feb 2016 with a minute spider crack and paid $250 to fix it on the same day. It's Sep 2016: Victor did fix the screen, but broke the fingerprint reader, lost my sim card tray and the phone no longer read the sim card. He wouldn't fix the phone, nor give me the money I paid. I have made at-least 40 trips to the store so far, and every time his answer would be its ready and will give the phone to me in the next 4 days as he has it at another location. I have all his bullsh**t on SMS - with reasons he gives every time. While at store, I have seen him mock customers when they aren't noticing - giving signs as if "look at this loser", or "she is ugly" (while he would have just said to her face "you are beautiful" and turn to his worker with a sign indicating she is ugly when she isn't looking). This store is completely unethical and fraud. Avoid at any circumstance.

These people are scammers take my word and dont go with them for nothing. I dropped my phone of and it took them a week to tell me they couldn't do nothing. They just kept telling me tomorrow it will be done its a difficult job and at the end I payed upfront and my phone wasn't fixed and my chip was missing. I'm going tomorrow because it's been over another week now so I hope they have because I'm tired of there lies. Don't go there save some headaches.