Cassie Nail Spa - Johnson City, Tennessee 37601 - The Mall at Johnson City

I’ve been to this nail salon twice and will never return. The first time I went for a fill in, the lady did a good job although she rushed me. I returned for another fill in two weeks later and saw a different lady, and I am extremely disappointed. My nails were crooked after she filed them and I had to ask her to correct them. The paint job is TERRIBLE, and she didn’t smooth out the acrylic powder so now I have huge humps in the middle of my nails. When I got up to go dry, I smudged my nail. She “fixed” it but applying more goopy paint. The corner is still dented and the paint has streaks and lines all in it. The ends of my nails are filed slanted in towards my finger. Do not even bother wasting your time or money. Go somewhere else that values their work & customer satisfaction.

Id give a negative 5 rating if possible. Went to get a fill in. Asked if could do a certain color technique (ombre) Woman said she could. I was mortified..the woman rushed the service, kept making phone calls, the outcome of the colors was horrible as well has the actual acrylic. Crooked, lifting and lots of bubbles coming through! She also nicked and cut my cuticle several times. If i could find their social sites and post pictures, i WOULD. Dont waste your time or money. Go somewhere that can actually do their job!! My co-worker went the same day, we both went back again to get fixed.Still HORRIBLE. We made an appt 2 times. Still waited 45 mins past. Id be more understanding if she didnt get up without saying anything/ running to the register to tell me what i need to pay and end the service. Poor business etiquette. Pro Tip: if you can't perform a certain service/technique. Speak up. Honestly ?

I got my nails dipped here and he didn’t even cover the bottom part of my nail. It looks like I need fill ins or something it is so high up.he was in a rush to get to other people and checking his phone.

I will never come back here. Everything is dirty, they rush through things and your paint comes out horrible with bubbles in it. Go somewhere else people

I came here to get one of my nails fixed and he rushed through it and did it uneven. He stopped randomly multiple times to get on his phone and made me feel very awkward. He was rude and short and sent me back to the drying station which was not even on!!!! Don’t come here. My first time coming and I will never be back.