Breitling - Central Valley, New York NY 10917 - Woodbury Common Premium Outlets

Let me begin by saying I purchased 2 watches from this store before and have no complaints, in fact they were two excellent transactions and the salesman Suhaib was great. In fact, that is why I went back for my third watch. My third transaction was anything but excellent. I was sold a Breitling Chronomat that was supposed to be new that came with scratches all over the crystal and they swapped the rubber band on my watch to a band that was not what I was supposed to receive. I was given my money back very quickly(the receipt reads all sales are final) as they knew they lied and tried to pull a fast one. They gave no apology nor a reason for what happened etc.. just a quick refund and out the door I went. Be VERY careful as to what condition your watch is in. Have them put in writing that it is new and don't assume your watch is new! Put the watch under a magnifier or scope when you get it home and look for imperfections. I highly recommend you trust no one here, I sure don't after this experience. There are plenty of Breitling dealers willing to make deals off of list price out there that are selling NEW watches and not damaged as this outlet store did.

Let me begin by saying I purchased 2 watches from the Breitling Woodbury Outlet store in Woodbury NY before and have no complaints, in fact they were two excellent transactions and the salesman Suhaib was great. In fact, that is why I went back for my third watch. My third transaction was anything but excellent. I was sold a Breitling Chronomat that was supposed to be new that came with scratches all over the crystal and they swapped the rubber band on my watch to a band that was not what I was supposed to receive. I was given my money back very quickly(the receipt reads all sales are final) as they knew they lied and tried to pull a fast one. They gave no apology nor a reason for what happened etc.. just a quick refund and out the door I went. Be VERY careful as to what condition your watch is in. Have them put in writing that it is new and don't assume your watch is new! Put the watch under a magnifier or scope when you get it home and look for imperfections. I highly recommend you trust no one here, I sure don't after this experience. There are plenty of Breitling dealers willing to make deals off of list price out there that are selling NEW watches and not damaged as this outlet store did.