Agent Provocateur - Cabazon, California CA 92230 - Desert Hills Premium Outlets

Bad customer service. I have purchased many items through consignment and they don't care to lose repeat customers over little things. I sent back pasties that they sent out in poor packaging and unfortunately they were slightly damaged in transit by FedEx but they weren't willing to understand that or trust me so they charged me for it and don't care about losing a customer over $30.00 The supposed damage was minuscule and I have been a customer with Agent Provocateur (boutiques not an outlet) for over 3 years and never had an issue because they actual package their items in boxes and make sure they're secure when sending them out. Poor customer service and overall bad business. Be careful buying anything here as they do not care to screw people over. The "damage" was a small crack in the sequin and the leather inside of one of the pasties was wrinkled somehow. I was also accused of stealing a 3rd sticker package when there were only 2 sent with the pasties. I do not reccomend buying from an outlet. I would rather pay full price for an amazing experience than to deal with this mess.